The Mercedes-Benz Academy is responsible for providing performance-based training to Mercedes-Benz Dealer employees on diagnostic procedures, maintenance, general repair, and collision repair for Mercedes-Benz passenger cars and commercial vans.
Learner-centered skills training is provided to thousands of Dealer personnel at Learning & Performance Centers located in: Montvale, NJ; Itasca, IL; Long Beach, CA; Grapevine, TX; and Jacksonville, FL. Although technical training at the Learning & Performance Centers is the primary source for the hands-on skills that Mercedes-Benz service personnel require, additional competence is attained by self-study and eLearning courses available on The Learning Link.
In addition, the DRIVE program, delivered with partner Universal Technical Institute at the Long Beach and Jacksonville facilities as well as at a UTI facility in Norwood, MA, is a program designed to develop new Mercedes-Benz technicians and is conducted parallel to the technical training provided by MBUSA. More information can be found here.